- Know their chances
of resolving a conflict (80%, 50%, 40%, and 10%)
- Reduce their anger.
Prepare for what the other party might say.
- Develop confidence
they have done all you can do to resolve the conflict.
- Enhance intuitive skills,
and, thereby, awareness of impending conflicts.
- Reduce stress
as conflict issues are objectified.
- Minimize conflict aftermath,
increasing chances for “Win-Win” results.
- Save resources.
Resolve conflict at the lowest possible level.
- Build their reputation
as an individual who is “cool under fire.”